SourceAction^TM is a secure online issue tracking application that allows companies to track, manage, resolve, and report on defects and enhancement requests from customers and internal users. For a complete demo of SourceAction^TM, visit our online Demo page.

SourceAction^TM benefits your development process

• It gives your customers, partners, and employees real-time instant access to information about their issues.
• Development staff can easily organize programming and testing tasks.
• Product managers get an effective tool for reviewing, prioritizing, and scheduling bug fixes and new product features.
• SourceAction^TM is completely online - upgrades are instantly available to all users. No hardware or software to install, manage, or maintain.
• Customization and administration features are easy to use; no IT resources are required.
• SourceAction^TM is completely secure.

SourceAction^TM offers the following features:

• An Internet connected standard web browser is used to access application features.
• A comprehensive security matrix allows for company-level and project-level administration.
• It includes company-level, project-level, and user-level settings and preferences.
• It sends automatic email notification of work/task assignments and status updates.
• Users have their own "activity inbox."
• Issues support file attachments.
• Extensive company-level customization features and custom fields are available.
• It includes extensive online help.

The following additional features are available with SourceAction^TM Enterprise.

• Upload your company logo to display at the top of every page.
• Get your own domain prefix (i.e. yourcompany.sourceaction.com).
• Change your system-assigned company code to anything you like.
• Download all of your company's SourceAction^TM data in XML format.
• Users can upload a photo to display on their profile.
• Create up to three custom fields (Basic version allows one).
• Every user can save an unlimited number of ad hoc reports (Basic version allows three).
• Monthly SourceAction survey questionnaire not required.